Shipping and Return Policy

Returns and Refunds Policy:

At Spirare, we value your satisfaction with our products. Please take a moment to review our Returns and Refunds Policy:

  1. Returns and Refunds: We do not accept returns, refunds, or order cancellations, except under the following circumstances:

    • Item Damage: If your item arrives in a damaged condition, we will issue a refund. In such cases, we kindly request that you provide photographic evidence of the damage.

    • Allergic Reactions: In the rare event that you experience an allergic reaction to our products, please contact us for a refund. We may require documentation or further information to process this request.

  2. Item Breakage After Arrival: If an item breaks after it has been delivered, please reach out to us, and we will be happy to assist you in repairing it. However, please note that shipping costs for the repair will be at your expense.

  3. Shipping Information:

    • We utilize USPS for all our shipping needs.

    • Please allow up to three business days for us to process and dispatch your order, in addition to the standard 2-5 business days for USPS delivery. Be mindful of holidays and potential USPS delays that may affect delivery times.

    • Once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.

  4. Local Deliveries:

    • We offer local delivery services to customers in the Dayton area and within a 10 mile radius.

    • Local deliveries aim to provide a more cost-effective and reliable option to ensure the safe receipt of your items.

    • Expect local deliveries to be completed within 7 business days.

    • Local pickup is also available for free 
  5. Urgent Requests: Should you require expedited delivery or have any other urgent requests, please do not hesitate to contact us. We are here to assist you promptly.

Thank you for choosing Spirare. If you have any questions or concerns regarding our policies, feel free to reach out to us. Your satisfaction is our priority. 🤍